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FREE UK delivery on all orders

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Delivery Information

Delivery Options

Standard Delivery

FREE

Your order will be delivered to your chosen address within 3-5 days.

Delivery will take place between 8am to 9pm, Monday to Friday. Excludes public holidays.

Standard Delivery – Heavy Items

FREE

Heavier items such as garden furniture will be delivered to your chosen address within 5-7 days.

Delivery will take place between 8am to 9pm, Monday to Friday. Excludes public holidays.

Next Day Delivery

£1.99

Order before 12pm and your order will be delivered next day.

Delivery will take place between 8am to 9pm. Excludes weekends and bank holidays

Christmas Delivery

Standard Delivery

FREE

Order before 12pm on Wednesday 20th December for pre-Christmas delivery.

Next Day Delivery

£1.99

Order before 12pm on Thursday 21st December for pre-Christmas delivery.

Frequently Asked Delivery Questions

How long will delivery take?

Standard delivery takes 3-5 days, Excludes weekends and bank holidays

Standard delivery for heavy items such as garden furniture takes 5- 7 days, Excludes weekends and bank holidays

Next day delivery is only available on orders placed before 12pm, Excludes weekends and bank holidays

How much will delivery cost?

Standard delivery is FREE

Next Day Delivery is £1.99

Where do you deliver?

Domu.co.uk deliver to all UK mainland addresses.

We also deliver to the mainland regions of France, Germany, Ireland, Spain and Netherlands. * Please note deliveries to countries outside of the UK can take up to 7-10 days.

Deliveries to Isle of Wight, Isle of Man, Isle of Scilly, Scottish Highlands, Grampians, Northern Ireland may take a longer to arrive than UK mainland deliveries and may incur delivery fees.

How can I find out if you deliver to my address?

Enter your delivery postcode on the checkout page and the checkout will generate available delivery options

How long does it take to dispatch my order?

Once your order has been processed and we have received cleared payment, your item will be dispatched within one working day from our warehouse. Excludes weekends and bank holidays.

How can I track my order?

You will receive an email with tracking details directly from the nominated courier when your item has been shipped from our warehouse.

If you require any further delivery details please contact the courier directly or our customer services team, support@domu.co.uk .

I have ordered several items at once. Will they arrive together?

Your items may arrive on different days or from different couriers but you will not be charged any additional delivery fees.

Larger items such as garden furniture may also be delivered in two separate deliveries due to the size of the boxes.

What time will the courier delivery my item?

Our couriers deliver between 8am-9pm, Monday to Friday. Excluding public holidays.

What if I am not at home to accept delivery? 

If when the courier arrives there is nobody home, they will leave the item in a safe place and leave a calling card stating where your item was left.

If they do not feel there is a safe place they will either leave with a neighbour or they will take the parcel back to the depot. A calling card should be left either way. 

You can read our full delivery policy here